Strathmore Handi-Bus Association to realign with original mandate
By Strathmore Handi-Bus Association
The Strathmore Handi-Bus Association has announced changes to its operations to ensure financial sustainability and better alignment with its original mission of providing transportation services for people experiencing mobility-issues.
Over the past three years, the association experienced a sharp increase in demand, with the number of registered clients more than doubling from 229 in 2021 to 537 by October 2024. This growth led to challenges, including an unsustainable rise in operating costs and an expansion of services beyond the association’s original mandate.
In response, the board has implemented the following measures:
1. Increased Rates: Fare increases were introduced on Dec. 1.
2. Mandate Realignment: Services are now prioritized for clients experiencing mobility-issues only.
The association acknowledges the community concerns resulting from these changes and regrets any inconvenience caused.
“We unintentionally set expectations within the community that we are unable to meet.” said Brian Grier, a spokesperson for the board. “The increase in demand over the past three years has brought challenges our volunteer-based organization wasn’t prepared to handle.”
The cost of providing transportation has grown significantly, with the association reporting losses of approximately $75 per trip. From 2021 to 2024, the number of trips increased by 140 per cent, further straining resources. The board emphasized that while more trips benefit the community, each trip increases the association’s budget deficit, which is unsustainable without increased funding or operational changes. While the service offering has been scaled back, the Strathmore Hand-Bus Association remains committed to their community.
“Since 1986, the Strathmore Handi-Bus has been a trusted lifeline, delivering safe, dignified, and respectful transportation for residents of Strathmore and Wheatland County who experience mobility challenges.” said board member Mark Gibeau. “Our association is as committed as ever to delivering the dependable service our clients trust and rely on every day.”
The Strathmore Handi-Bus Association has been a vital service for residents experiencing mobility challenges, providing accessible transportation in Strathmore and Wheatland County since 1986. For more information or to support the Association, please visit our website (www.handibus.ca).